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Cannot enable haiku 3.5

I am trying to enable claude haiku 3.5 in my project several times. But it always says:This product is not eligible for purchase in your region/country.

I have already enabled claude sonnet 3.5 without any problems.

It's really weired.

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3 REPLIES 3

Hi @shadow-iris,

Welcome to Google Cloud Community!

To gain access to Anthropic’s Claude models on Vertex AI, you'll need to complete a form with information such as your Google account and Google Cloud project ID. Access to these models on Vertex AI is subject to approval by Anthropic, as stated in the request form. Please refer to the image below for reference:

GCC.png

You can also check the following consideration that might help you resolve the error: 

  1. Check GCP Project - Ensure that you have selected the correct GCP project in the Vertex AI console. 
  2. Marketplace API - Ensure the Google Cloud Marketplace API ( cloudcommerceconsumerprocurement.googleapis.com ) is enabled for your project. You can do this in the Google Cloud Console under APIs & Services > Library .
  3. Permissions - Make sure you have the necessary permissions to enable and use partner models. 
  4. Region Verification: Ensure that the geographical location settings for your Google Cloud project and billing account are correct. Even if your billing address is accurate, there could be a mismatch in the region from which you're trying to access the models. Check for any regional settings within the Vertex AI console related to model deployment or access.

For more information about using Anthropic’s Claude models, you can check this documentation.

Additionally, you can review this case for more information.

Was this helpful? If so, please accept this answer as “Solution”. If you need additional assistance, reply here within 2 business days and I’ll be happy to help.

No, it's not working as I said I have enabled claude sonnet 3.5 a few days ago. I am sure that I have enough permissions. And I checked the case, but it not worked.

Hello there, i have basically the same problem as u did. i have 2 projects, while 3.5 sonnet v2 is available and functional normally in both of them, but 3.7 is not due to so called "not eligible region", it's quite confusing.

any one else has been seeing the same issue recently? lol