Get hands-on experience with 20+ free Google Cloud products and $300 in free credit for new customers.

Colab Enterprise

Hi everyone, 

I'm trying to fine-tune Llama using Colab from vertex AI.
I keep getting this error "Unable to connect to the runtime.", I'm the admin of the project, all APIs are enabled and the project is linked to billing.

Solved Solved
1 4 1,198
1 ACCEPTED SOLUTION

Hi @Musab,

Welcome to Google Cloud Community!

There can be many reasons why you're encountering error message "Unable to connect to the runtime". This includes third party cookies which are being blocked by your browser. Make sure to configure your browser's settings to allow the DATALAB_TUNNEL_TOKEN third party cookie from the domain *.aiplatform-notebook.googleusercontent.com

Another reason is due to blocking of outbound traffic to notebook domains by your network. With this, check if your network's firewall rules allow outbound traffic to the following:

  • *.aiplatform-notebook.cloud.google.com
  • *aiplatform.googleapis.com

In addition, please verify if you're using the correct email address. This could happen if you have multiple accounts logged in using the same browser. For more information, you may refer to our documentation.

I hope this helps.

View solution in original post

4 REPLIES 4

Hi @Musab,

Welcome to Google Cloud Community!

There can be many reasons why you're encountering error message "Unable to connect to the runtime". This includes third party cookies which are being blocked by your browser. Make sure to configure your browser's settings to allow the DATALAB_TUNNEL_TOKEN third party cookie from the domain *.aiplatform-notebook.googleusercontent.com

Another reason is due to blocking of outbound traffic to notebook domains by your network. With this, check if your network's firewall rules allow outbound traffic to the following:

  • *.aiplatform-notebook.cloud.google.com
  • *aiplatform.googleapis.com

In addition, please verify if you're using the correct email address. This could happen if you have multiple accounts logged in using the same browser. For more information, you may refer to our documentation.

I hope this helps.

Hi @cassandramae 
Thank you for the help. As you mentioned the problem was third party cookies

Good morning everyone, I'm trying to use colab interprise, but it doesn't let me configure a machine other than the Frier tier, I want to install a machine with a GPU. Has anyone experienced this and can help?

It seems you're facing an issue with configuring a machine with a GPU on
Colab Enterprise and are being restricted to the free tier ("Frier" might
be a typo of "Free"). This could happen for several reasons:

1. Account Settings: Ensure that your account is properly upgraded to Colab
Pro or Pro+ for access to GPU and TPU resources.


2. Availability: Sometimes, GPUs may not be available due to high demand.
You might want to try again at a different time or check your regional
settings.


3. Resource Limits: Even with an upgraded plan, there are limits to how
long you can run GPU instances. Double-check if you've exceeded your GPU
quota or limit.


4. Billing Issues: Verify that there are no issues with your billing setup
on the Colab Enterprise account.



A potential fix could be logging out and back in or clearing your browser
cache. Otherwise, reaching out to Colab support directly might provide more
specific insights. Good luck, and I hope you get the GPU access you need!