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Collect user information at the beginning in Dialogflow CX

Hello,

I am currently using the Dialogflow CX messenger application to meet my requirements. However, I need to collect user-related information—such as first name, last name, email, and phone number—at the very beginning of the flow interaction. The flow should proceed only after the user provides the required information.

Is it possible to achieve this directly within the messenger, or would I need to implement a custom solution to accomplish this?

 

Thanks!

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2 REPLIES 2

@efekarakayaAES  just start a form filling session, catch the values in the beggining and then do anything you want,

I'm doing that already: I ask the questions one by one and store the answers accordingly. But I would like to display it as a form if possible.