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Conversational Agents (preview) telephony integrations broken 403 error

Posted on 01-11-2025 09:54 AM
Iblal
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Reply posted on --/--/---- --:-- AM

Hi everyone. So I think I found a bug within preview version of the conversational agents console. All the integrations work except the telephony ones. I get a 403 in the i-frame that redirects me to Twilio, my telephony provider. Dialogflow CX works perfectly when following the steps but not Conversational Agents (preview). Is this going to be addressed? 

Iblal_0-1736617993804.png

 

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Posted on --/--/---- --:-- AM
DQ-Joe
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I encountered the same problem in Conversational Agents (Preview). It worked in Dialogflow CX.

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Posted on --/--/---- --:-- AM
Iblal
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In response to DQ-Joe
Reply posted on --/--/---- --:-- AM

@DQ-Joe I tried again today and this time it's redirecting to dialogflow cx? 

Are you based in the UK btw?

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Posted on --/--/---- --:-- AM
DQ-Joe
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In response to Iblal
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Hi, I was able to connect it through Dialogflow CX and haven't tried it since then. It seems to be connected with conversational agents as well, which is sufficient for my needs for now. By the way, I'm based in Germany.

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