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DTMF working in dialogflow cx telephony gateway

Posted on 01-05-2022 10:56 PM
Arshika
New Member
Reply posted on --/--/---- --:-- AM

Hi,
I want to know that whether we can integrate  bot to Dialogflow CX Phone Gateway and then we can make something like press 1 for this and press 2 for this? and then that bot should work on numbers entered by user? Actually i have done a research regarding this and found that we have dtmf option which let us take input from the user but that is not working , so can you please let me know if something like this is supported?

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Posted on --/--/---- --:-- AM
abdelilahf
Staff
Reply posted on --/--/---- --:-- AM

Hi, I would recommend you to have clarification for the issue and give a detailed use case with any documentation that you are following.

Google Groups are reserved for general product discussion, StackOverflow for technical questions whereas Issue Tracker for product issues (unexpected behaviors) and feature requests.

As this is quite a technical question I would recommend you using the StackOverflow channel, the scope of the questions reach a greater tech community so they are likely to be answered faster.

Please read the Community Support article [1] for better understanding.

[1] https://cloud.google.com/support/docs/community

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