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Dialog flow message is not working in demo

I am using Dialog flow Messenger on my site, but now it is not working. I also tried it directly on the site, but it is still not working. When I check my account, it keeps loading for more than 1 hr.

 

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2 REPLIES 2

Hi @kumar_123,

Welcome to Google Cloud Community!

It looks like you are encountering an issue with your Dialogflow Messenger integration on your website. Your widget has stopped functioning, and you're also having trouble accessing your Dialogflow account, as it gets stuck on the loading screen for an extended period, preventing you from troubleshooting the integration effectively.

Here are the potential ways that might help with your use case:

  • Check Google Cloud Status Dashboard: You can go to the Google Cloud Status Dashboard to check for any reported incidents or outages related to your Dialogflow or AI Platform. If there's a known outage, you may want to wait for Google to resolve it.
  • Try Different Browsers/Incognito Mode: You may want to consider that the issue with loading your Dialogflow account might be related to your browser caching or extensions. Clearing your cache or disabling extensions could help resolve your problem.
  • Check Internet Connection: Make sure you have a stable and reasonably fast internet connection. Slow or unstable internet connections can sometimes cause your pages to load indefinitely. Ensure you have a stable and reasonably fast internet connection. Try restarting your router or modem.

If you continue to run into issues, consider reaching out to Google Cloud Support to further check underlying issues. When you contact them, be sure to provide as much detail as possible and include screenshots. This will help them understand your problem better and get it sorted out more quickly.

Was this helpful? If so, please accept this answer as “Solution”. If you need additional assistance, reply here within 2 business days and I’ll be happy to help.

 

 

 

Most of this is due to the connection and browser used. Opening the dialogflow window sometimes also blank after the page loads properly. so you can refresh the page or fiddle with the conversation first.