DialogFlow CX Intent Labels. What are the Labels for?

[Alberto666]

DialogFlow CX Intent Labels. What are the Labels for?

Hello. I'd like to know what are the labels in intents for. I've read the documentation but I don't understand the utility they have.

https://cloud.google.com/dialogflow/cx/docs/concept/intent#head

Thanks.

[xavidop]

Those labels are to give more information to the NLU while it is doing the inference:

But to be honest there is not a lot of documentation around it. You can read a little bit more in the lnk you shared.

From my understanding it is just to prioritize the intent while inferring.

[Alberto666]

Thank you.