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DialogFlow CX - Webhook status TIMEOUT_WEB

Good morning dear members of the community.

I have the problem with DialogFlow CX that when my bot must make a query with the webhook I receive the error
"webhookStatuses": [
{
"code": 4,
"message": "Error calling webhook 'https://mydomain/api/dialogflow/': State: URL_TIMEOUT, Reason: TIMEOUT_WEB"
}
],

 

SDDEv_1-1716223502118.png

 


Months ago it worked perfectly, but now I don't understand why that happens.
with postman it works, but from the request with dialogflow you receive this error.

and from another platform when making the same request if it works.

with postman. 

SDDEv_0-1716223383810.png

 

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1 REPLY 1

Have you find out what's the problem and the solution? I have the same exact error from my webhook and I have already checked that the CF timeout is set to more than 10 seconds in my case, and also the Dialogflow CX timeout webhook configuration.