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Dialogflow CX Messenger - Duplication Issue when trying to update df-messenger-chat

Hi Guys, as the title mentions I have an issue with the df-messenger-chat.

According to the documentation
https://cloud.google.com/dialogflow/cx/docs/concept/integration/dialogflow-messenger/html

Mizar_0-1724785248075.png

We have 3 components
df-messenger that has a general configuration
df-messenger-chat-bubble that also has another config for specific bubble's behaviours
df-messenger-chat, which controls the behaviour or look when the bot is open.

Somehow, adding the df-messenger-chat to my code loads the changes perfectly but somehow duplicates another bot.

Mizar_0-1724785587836.png

At the left, we have the working bot and as a big bot we have the duplicated that only loaded the structure of the df-messenger-chat

Mizar_2-1724785509689.png

 

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1 REPLY 1

Hi @Mizar,

Welcome to Google Cloud Community!

The behavior you've encountered seems to be working as intended. Based on the documentation, either of means that you can use df-messenger-chat or df-messenger-chat-bubble in your implementation, but you cannot use both child elements inside the df-messenger element.

You may also consider filing a feature request here for your use case. Please note that I can't provide any details or timelines at this moment. However, you may keep an eye on the release notes for any latest updates or new features related to Dialogflow CX.

Hope this helps.