Document AI, Custom Classifier - Internal Error when Training

[Reyno]

I have created a custom classifier in document AI.

I have reduced the labels, training documents, and testing documents to the minimum allowed to get the classifier to train, but it always fails.

• Labels = 2
• Training Documents = 10
• Testing Documents = 2

Training fails with the following error:

{

"name": "xxxx",

"done": true,

"result": "error",

"response": {},

"metadata": {

"@type": "type.googleapis.com/google.cloud.documentai.uiv1beta3.TrainProcessorVersionMetadata",

"commonMetadata": {

"state": "FAILED",

"createTime": "2024-09-27T16:04:48.662993Z",

"updateTime": "2024-09-27T16:16:25.687423Z",

"resource": "xxx"

},

"trainingDatasetValidation": {},

"testDatasetValidation": {}

},

"error": {

"code": 13,

"message": "Internal error encountered.",

"details": []

}

}

I do not know where to get any additional details, please advise.

[AndrewB]

A fix has been deployed for this issue. Let me know if you are still experiencing any problems. 

[shaikhsharmeen4]

The training failure might be due to insufficient data or an internal issue. Ensure that your documents are diverse and well-labeled. For more details, check Google Cloud's logging and monitoring services like Cloud Logging for additional error specifics to help troubleshoot the internal error further.