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Document AI timeouts

Posted on 05-10-2024 04:21 AM
joostvd
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Reply posted on --/--/---- --:-- AM

For the last 3 hours we've been experiencing timeouts in Document AI:

```
Total timeout of API google.cloud.documentai.v1.DocumentProcessorService exceeded 300000 milliseconds before any response was received.
```

Anyone else experiencing this?

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Posted on --/--/---- --:-- AM
joostvd
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Reply posted on --/--/---- --:-- AM

After restarting the cloud run container the problems went away, but right now we're facing a similar issue where we're getting a lot of DEADLINE_EXCEEDED errors:

```
Error: 4 DEADLINE_EXCEEDED: Deadline exceeded after 30.001s,name resolution: 0.001s,remote_addr=173.194.76.95:443 at callErrorFromStatus (/app/node_modules/@grpc/grpc-js/build/src/call.js:31:19) at Object.onReceiveStatus (/app/node_modules/@grpc/grpc-js/build/src/client.js:193:76) at Object.onReceiveStatus (/app/node_modules/@grpc/grpc-js/build/src/client-interceptors.js:360:141) at Object.onReceiveStatus (/app/node_modules/@grpc/grpc-js/build/src/client-interceptors.js:323:181) at /app/node_modules/@grpc/grpc-js/build/src/resolving-call.js:129:78 at processTicksAndRejections (node:internal/process/task_queues:77:11) at runNextTicks (node:internal/process/task_queues:64:3) at process.processTimers (node:internal/timers:509:9)
```