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'Environments' button under 'Manage' disappeared

Posted on 08-01-2024 04:30 AM
es-2019
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Reply posted on --/--/---- --:-- AM

Hi all, 

As of this morning the 'Environments' button has disappeared so I cannot adjust the test- and production environment from our agent (Dialogflow CX). The admin of our agent has the same issue. There is nothing in the release notes. Anyone else facing the same issue? I sent feedback already to Dialogflow but this might take a while. 

 

 

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Posted on --/--/---- --:-- AM
dawnberdan
Staff
Reply posted on --/--/---- --:-- AM

Hi @es-2019,

Welcome to Google Cloud Community!

I tried to replicate the issue you're encountering and I was able to see the environment on my end.

The possible cause is that this might be a temporary glitch or a minor UI update within the Dialogflow CX platform, so I recommend that you try using different browsers or incognito mode as an initial troubleshooting step. 

I hope the above information is helpful.

Posted on --/--/---- --:-- AM
es-2019
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Reply posted on --/--/---- --:-- AM

The next morning the button reappeared again, so I think it was due to an update from DF that they fixed soon after. 

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