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Gen AI Search & Conversation app with FAQ step giving NOT_FOUND

I have a Dialogflow CX chatbot that has 2 data stores, one for Unstructured documents and another for FAQ documents.  The chatbot works well searching the unstructured documents and replying with  appropriate responses.  However when I ask a question that I would expect a stored FAQ response from I instead receive an answer based of the unstructured docs.   When inspecting the payload we receive via API I see a NOT_FOUND at step "Get FAQ from Data Store with original query".  Here is a snippet of the payload:

 

...
{
"status": {
"code": "NOT_FOUND"
},
"name": "Get FAQ from Data Store with original query",
"responses": [],
"info": "projects/xxxxxxxxxxxxx/locations/global/collections/default_collection/dataStores/my-faq_xxxxxxxxxxxxx"
},
...

 

When I examine the agent and page/flow through the API and console I cannot see any issues with the dataStoreConnections.  It has also been over a day of indexing and the csv has only 8 rows currently.   Any ideas?

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2 REPLIES 2

Hi!

Is the data store in the same region as the agent?

Best,
Xavi

They are both set up as global.