Issue: I have a virtual sales agent created using a series of Playbooks. In this series there is a list of parameters that are created such as: first name, last name, email, credit card number, address, city, state, etc.
I need to pass these parameters back into a flow so I can use a webhook to capture these parameters and insert them in on the back-end.
Currently I have been using the input and ouput parameters in the playbooks to pass the parameters from one playbook to the next.
However, I am struggling to pass these parameters back into a flow.
1.) Is there any documentation on this process?
2.) More importantly, is their an example I could look at to learn from?
3.) Is their way to validate this process in the orginal response to make sure its passed correctly?
4.) Should a routine or task playbook be used or both would work?
5.) Do I need to create these parameters in a flow as well?
Below are screenshots of my current work that I tried. Currently I have created input parameters for a playbook of info that needs to be passed from playbook to the next. and output parameters to showcase which parameters should be returned from this playbook. Ie. below is the last step in the VA sales agent of collecting credit card info. All test info is fictitious fyi
@cincyohio
in regards to your message:
can you elaborate more on the 'run action button' I am unware of this button in the UI. can you share a screenshot of this?
also in regards to the data pills can you elaborate more on this? as I don't see any way to drag or drop these items? Would greatly appreciate any screenshots or documentaion on this process.
Also is their a reason why you deleted your response?
I realized my post was incorrect in stating remove the cc info, as it was obviously a demo thing- but the silly forum thing here wouldn't let me edit the post- apologies! I will get back on my desktop tonight and pull it back up- for easier purposes; ill DM it to you.
ok @cincyohio thank you!
Hi @Ian_Stack ,
you also need to add input parameters to flow. This video can be helpful. https://www.cloudskillsboost.google/paths/371/course_templates/1104/video/491515
It is a bit outdated, but it still helped me to configure passing parameters. An example of passing parameters between playbook and flow is at the end of video