Human entities in the loop are not loaded in the graphical interface

Currently I have my own processor in DocumentAI, I am making the request to HITL but when I look at the review interface it loads the document but the entities do not appear and additionally it does not allow to make annotations.

I have tested HITL consumption and the document loads in the Human in the loop interface, but the entities do not appear.

1 REPLY 1

Hi @santiagocanozz9

Welcome and appreciate you reaching out to our community for help.

I get that you are having concerns with your HITL entities and annotations. I believe this can be traced back to your configuration, consider looking into these guides.

You may also reach out to Document AI Support for detailed assistance.

Hope this helps.