Makersuite blank page

[mss3d]

I have been wanting to try MakerSuite and the palm api for some time now, but I have been waitlisted for months now and when I tried with other accounts after a few days it went from the waitlist page to a blank page in where I can do anything. I still haven't received an email in any of my accounts telling me that I had finished the waitlist process and had full access. Please help.

This is what I see now:

[lsolatorio]

Hi @mss3d, 

Welcome and thank you for reaching out to our community.

I get that you wanted to confirm your MarketSuite waitlist status. I have checked our service health incidents and there are no related reports about this. Kindly check the Spam folder in your email as it may possibly be redirected to that folder. You might also want to refresh your browser's cache and cookies for it may confuse the API if there are temporary data related to your waitlist state.

Let me share with you this MakerSuite quickstart document so you can start off your MakerSuite journey.

Alternatively, you can have this submitted in our Issue tracking system and product feature requests.

[mss3d]

I have checked spam and deleted cookies and cache. Unfortunately this solution has not worked and I still get a white page in https://makersuite.google.com/ and an access restricted 403 in https://makersuite.google.com/app (I discovered that after posting the original question) 

[dzivkovi]

I've been experiencing the 'Access Restricted' issue on MarketSuite since its announcement, and it's been quite frustrating. I reached out to GSuite support for assistance, but after weeks of back-and-forths, the ticket was closed with the explanation that 'MarketSuite is not a GA product.' It seemed like they weren't familiar with the issue at all. I suspect there might be a bug affecting us users outside of the US. Has anyone else encountered this problem or found a workaround? Any insights would be greatly appreciated.

[Palmi]

Same problem here, I would like at least know if I'm still on waitlist!

[mss3d · Accepted solution]

I found a temporary workaround until the problem is fixed. If you connect to Maker Suite with a VPN set to USA you will be able to access it.