Retail API: import of events was successful but events are not appear in console

[world_of_data]

Here is the panel info (all events are purchase-complete)

But there is no change in the panel. The numbers are still the same.

[lsolatorio]

Hi @world_of_data, 

I see that there are some events that weren't imported even though the operation was successful. There are a few possible reasons for this:

• They might be invalid events or they are not compatible. You need to review your JSON file and be sure to follow the correct format and limitations for every type of event.
• The events may already exist. Retail API won't allow duplicates, it will naturally fail if they already exist
• The event timestamps might be invalid. Make sure that the event was in the past and follows the UTC timezone

Please consider revisiting the Event import considerations to better understand their respective use cases and limitations. You can also learn more about the User event types and best practices for Retail API to generate quality results.