Get hands-on experience with 20+ free Google Cloud products and $300 in free credit for new customers.

Return partial response from dialoglow cx to google chat

I need support with connecting Dialogflow CX to Google Chat. In Dialogflow CX, I have enabled partial responses with text (this has been successfully tested with the partial response simulator). However, the issue is that these partial responses are being reproduced together with the responses provided by the webhook, which is incorrect. Partial responses should arrive before the webhook response. How can I configure Dialogflow CX to send partial responses to Google Chat correctly?
erevilla_1-1720480686085.png

 

2 2 189
2 REPLIES 2

Hi erevilla, did you by any chance found a way to get that working ? We are having the same behaviour and currently searching for a way to get the partial responses to work for chat too. 

"By default, Conversational Agents (Dialogflow CX) only sends the ordered responses to the end-user once the agent's turn is over."

It seems to be default, you can probably just add the information in the partial, delete the non partial text