Unable to create CCAI Platform Instance

[rstar_admin]

While creating CCAI Platform Instance. My Create Button is greyed and it says not quota available.

As i have checked in my IAM >> Quotas & System Limits. There is quotas available on following services

Looking for support. 

Thanks 

[eloi-mr]

Hello,

If you check the Set Up section of the "Get started with Contact Center AI Platform" documentation, you will see the following information:

Ask your Google account team to grant quota to your project for CCAI Platform. You can't create an instance without quota. If you don't have a Google account team, submit a Google support ticket that includes your Google Cloud project ID and its associated billing ID. Quota is typically granted 24 to 48 hours after requesting it.

https://cloud.google.com/contact-center/ccai-platform/docs/get-started#set-up-project

This is most likely the reason why it is greyed out and you don't see it in the quotas page.

Kind Regards,

Eloi