Unexpected Datastore State Handler Interaction Triggered by "kc-driven-transition" in Dialogflow CX

[tagus]

Hello community,

I am dealing with a confusing issue where responses are being pulled from a datastore state handler assigned to an adjacent page. The puzzling part is that the current page (where the user poses the question) does not have a datastore state handler configured or any specific conditions or intents that should logically trigger the flow to move to this adjacent page regarding the datastore-related question. Ideally, with no match-default event handler, the flow should move the user to a different page according to my flow design.

Interestingly, the simulator's execution logs show a transition named "kc-driven-transition" that seems to manage this behavior, yet there is no clear documentation or configuration that explains or justifies this transition.

Has anyone encountered a similar situation or can provide insight into what might be causing these unintended interactions with the datastore state handler?

Thank you!

[dawnberdan]

Hi @tagus,

Welcome to Google Cloud Community!

Seems like something odd is happening here and it would be better to investigate this further with our team. I suggest contacting Google Cloud Support as they can provide more insights to see if the behavior you've encountered is a bug or issue specific to your project. 

I hope the above information is helpful.