Was the Google TTS Journey Voice Updated?

[sevenlumens]

We are working on a school project and have been using 'en-US-Journey-O' extensively, which has so far best and very human-like sounding voice compared to other TTS providers. Since yesterday, we noticed the voice sounding very bad—more robotic and lifeless. We tried using several SSML tags, but there has been no change. How can we fix this issue? Please help.

[jaia]

Hello,

It seems that the quality of the 'en-US-Journey-O' voice has degraded. This could be due to a temporary issue with the TTS provider, a change in the TTS model, or a problem with your specific usage.

Troubleshooting Steps:

1. Verify SSML Usage:

   • Correctness: Ensure that you're using SSML tags correctly and that they're compatible with the 'en-US-Journey-O' voice.
   • Common Tags: Try using tags like <prosody rate="1.0" pitch="20.0"> to adjust the rate and pitch of the voice.

2. Check Network Connection:

   • A weak or unstable network connection can sometimes affect the quality of the TTS output. Try testing with a stronger connection.

3. Try a Different Voice:

   • Temporarily switch to a different TTS voice to see if the issue is specific to 'en-US-Journey-O'. If another voice works fine, the problem might be with the 'en-US-Journey-O' voice itself.

4. Contact TTS Provider:

   • Reach out to the TTS provider's support team to report the issue and inquire about any known problems or recent updates. They might be able to provide more specific troubleshooting advice or information about the cause of the issue.

5. Consider Alternatives:

   • If the issue persists, explore other TTS providers or voices that might better suit your needs. While 'en-US-Journey-O' might have been a good choice previously, there may be other options available that offer a more consistent and high-quality experience.

Regards,

Jai Ade

[brctts]

Why the support team started to use ChatGPT to answer the questions

[brctts]

Didn't this answer sound like a complete GPT answer? How do we do the step #4? 

Contact TTS Provider:

• Reach out to the TTS provider's support team to report the issue and inquire about any known problems or recent updates. They might be able to provide more specific troubleshooting advice or information about the cause of the issue.