dtml dialogflow cx twilio

[sebastienbranc]

https://groups.google.com/g/dialogflow-cx-edition-users/c/y3EWGi9DQJ0

Good morning,

I'm trying to set up a scenario with a dtml on a phone number provided by Twilio.
The chat bot works but when I try on the phone it does not take into account the keys on the other hand if I say verbally it works.
I followed the procedure as the link above but it still does not work
Twilio tells me it's from Diallogflow cx but I can't see what's wrong.
Please tell me if you have some time to tell me what's wrong

Best.

[Joevanie]

If you are using Dialogflow CX with Twilio, you can provide the configuration information requested by Twilio after clicking the Connect button for the Twilio integration. This documentation might be helpful.