How do I get plan and billing details for APIGee Edge

[esqqq]

I need to find invoice history for our org. Admin/Billing Account only gives me the option to change the credit card number (Which is something I do need to do). The main support portal only sends me in circles. I also can't find details on what kind of subscription we actually have.

I am an Organization Admin for this account if it matters.

[pablosan]

Subscription and invoicing are usually handled by the Apigee sales team. You could try filing a support ticket asking to be introduced to your account team if you don't know who they are. 

[esqqq]

I don't have access to the support portal. Unfortunately I was handed access to this from someone who is no longer with the org I work for. I had tried calling Sales but they were unable to help me.

[pablosan]

I just sent you a direct message. 

[esqqq]

I'm still pending an answer to this as I am not getting responses from APIGee.

[pablosan]

You should have information in your inbox.

[DaniOli]

Hello, I have a similar issue, I can't even find the consumption.

[AlexET]

Hey @DaniOli, thanks for jumping in! I’d recommend posting a new question so it gets the right attention. That way, more folks can see it and help out! 🙂

Let us know if you need anything—we’re happy to have you here in the community!

And if you're keen to dive deeper into Apigee, we'd love to see you at our weekly ""mad_in_api"" Tech Talks & Office Hours, every Thursday at 4:00 PM CET (7:00 AM PST, 9:00 AM CST, 10:00 AM EST). It's a great chance to connect with the team and other community members. Register here!