How to Resolve Analytics Error in Apigee UI when Moving Apigee Servers

[bjonesing]

If you have followed this document for moving your Apigee Components, and find that Analytics are not showing in the UI (you may see: "Error fetching analytics data. Data Access Error"), then the accepted solution below may help resolve it.

[bjonesing · Accepted solution]

This applies to having moved both Postgres and Qpid Servers.

You'll basically add two more sections to "Inform the Apigee nodes of the changed configuration" here.

One for the Postgres Server, and one for the Qpid Server.

For the Postgres Server, it will be by adding the "conf_zookeeper_connection.string" and "conf_zookeeper_zk1.host" Properties to the /opt/apigee/customer/application/postgres-server.properties and qpid-server.properties files.

Both of these Properties will have a value of the new IP Address for the respective Component.