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How to fully delete a developer? Get user already exists when trying sign up again with previously deleted email address.

After deleting a developer account using the Apigee admin

https://apigee.com/organizations/nyt/developers/

or using the Apigee API

https://apidocs.apigee.com/management/apis/delete/organizations/%7Borg_name%7D/developers/%7Bdevelop...

the developer account no longer shows in the Apigee admin developers page and the delete API returns 404. Which is good.

But, if you try sign up for a new account using the deleted email address the front-end says "There is already a user with that username."

How do you fully delete the developer so that you can signup again with the same email address?

CPS is enabled on our account.

I waited many minutes after deleting and still can't sign up for a new account with a previously deleted email address.

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1 ACCEPTED SOLUTION

Apigee Support figured it out.

I was using the Developers admin page to delete developers, but that doesn't fully delete the user.

https://apigee.com/organizations/org/developers/

Should use the portal users admin page instead.

https://apigee.com/organizations/org/portals/org-devportal/users

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