Hello,
I have an on-prem installation of edge 17.01 along with two dev portals connecting to the same edge and org.
However I can't find smartdocs enabled for the second devportal. I've crosschecked the devportal installation and edge configuration. It seemed fine. Is this a default restriction?
While I'm aware that multiple orgs would have been ideal, our scope is restricted to a single org.
Can anybody shed some light?
Thanks
Thufael
Solved! Go to Solution.
Weird, Looks like Smartdocs related modules are not enabled / You don't have permission to access same. Navigate to "admin/modules" & make sure below modules are enabled.
Hope it helps. Keep us posted.
@Ahammed Abdulla Thufael , What do you mean "Can't find Smartdocs enabled" ? Do you see any errors in portal ? What happens when you navigate to "admin/content/smartdocs/models" , Do you see smartdocs link in Admin Menu under content ?
@Anil Sagar, yes exactly. I don't find it under Admin/content or Admin/configuration.
What happens when you navigate to "admin/content/smartdocs/models" ?
it doesn't go to the smartdocs page, instead lands on the content page itself.
Weird, Looks like Smartdocs related modules are not enabled / You don't have permission to access same. Navigate to "admin/modules" & make sure below modules are enabled.
Hope it helps. Keep us posted.
@Anil Sagar yes.. weird. I disabled these modules now and enabled again and that did the trick. Is there any known bug, especially with multiple installations of devportal on the same edge and org
@Ahammed Abdulla Thufael , Looks like a cache / registry isssue. If you have rebuild the registry / cleared all drupal caches using Admin Menu, It should have done the same.
It looks like one of the issue / your customization / upgrade might have done something to registry. I don't think it's a bug.
You can click on Accept link below the answer if your query is resolved. So that it will be helpful for others too.
@Anil Sagar Thanks for the info. I think both of them can be considered a solution for this.
The concern was that it was not happening on the first devportal. I didn't find a reason for this to happen on the second dp. thanks a lot for your help today. Really appreciate it.
Anytime @Ahammed Abdulla Thufael , Glad it helps.
Let me tell you little secret with Developer Portal,
Keep us posted moving forward if any.