unable to hit api in apigee hybrid v_1.6

[rohanjangid]

hii folks hope you are doing great

I am facing an issue in apigee hybrid 

I have successfully setup apigee hybrid and all the pods are running are working fine but when I hit this I got the below issue

although port 80 is open that is by default created a firewall rule for ingress gateway

can anybody please let me know what is missing why I am not able to hit API

Thanks

@dandino  @strebel  @kyfu @Former Community Member  @optimism 

[strebel]

There are many reasons you could have ended up here.

Have you followed the installation instruction and configured a k8s load balancer like described here: https://cloud.google.com/apigee/docs/hybrid/v1.6/install-asm
Also is your hostname registered in DNS?
Is https 443 working?

[rohanjangid]

@strebel thanks for the reply 

I have correctly configured the setup, all the pods are working and API is deployed 

no, it is not working for 443 but I tried with also unsecure connection with port 80 it not working even in port 80(http)

[strebel]

There's unfortunately a range of things that could manifest themselves in this behavior. Can you validate the status of the istio-ingress service in the istio-system namespace? Assuming this runs on GKE?

[rohanjangid]

it's on running state and yaa the setup is on GKE...