Copy App stuck at 'We're setting up your new app'

[xyz_cadenapp]

Hi, I’m trying to make a copy of my app in another google account.
I followed the instructions to first share the copy of the app from user1 to user2. then from user2 account, i clicked copy app.
however, it gets stuck at We’re setting up your new app for the last 25 mins.
how long does this take?

thanks!