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Images with Relative Paths Are Not Displayed

Posted on 03-13-2025 07:50 PM
tkhktkhk
Bronze 2
Bronze 2
Reply posted on --/--/---- --:-- AM

Images stored in Google Drive are not being displayed.

 

AppSheet Folder Structure:

• Data Sheet

• Image Folder (Contains JPG images)

 

When an image file is saved in the Image folder, Zapier records the image file name in the Data Sheet.

 

A Virtual Column (VC) is configured with a formula, and its type is set to “Image.”

The formula converts the file name into a relative path, such as Image/aaa.jpg (Image/ + file name).

 

Currently, several records are registered in the Data Sheet. The image display behavior in the VC is mixed:

1. Some images are displayed correctly.

2. Some images are not displayed and show a warning triangle instead.

 

How can I ensure that all images are displayed correctly?

 

Additionally, the images saved in the Image folder are displayed properly in Google Drive.

The image file sizes are neither too large nor too small and are similar in size to those that are displayed correctly.

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Posted on --/--/---- --:-- AM
WillowMobileSys
Platinum 1
Platinum 1
Reply posted on --/--/---- --:-- AM

Verify:
1)  The relative path+filename exactly matches the actual path+filename.  No extra spaces, extra characters, etc.
2)  The sheet has not been moved and located in the same folder as the "Image" subfolder.
3)  Launch the app on another device to see if the same images have the same problem.  If not, then there is some issue with the device updating timely with images.
4)  If you have setup for Offline mode, then make sure that you do have good connectivity to allow new images to download to the device.  It could be in "offline" mode and only showing images from the latest "offline" content refresh.

I hope this helps!

Posted on --/--/---- --:-- AM
tkhktkhk
Bronze 2
Bronze 2
Reply posted on --/--/---- --:-- AM

I had talked with the support and it was solved.
Image storage in the cloud 

In the article say that 

  • The subfolder is called {TableName}_Images by default.

I was thought this is the just information the action by default.
But actually I should follow this naming rule.
My folder name was different from this.
I hope this official article clearly mention that the app creator should follow the default.  

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