Is the platform being maintained?

[Gustavo_Eduardo]

AppSheet Team, is the platform undergoing maintenance? I can't get into the editor. Is this happening to anyone else? It loads and loads, but nothing happens.

@lizlynch 

@Aleksi 

[scott192]

Yeah...happening here as well in the UK

[Kyric]

My app and editor are also being very sluggish.

[Lange6]

same for me

[Austin]

Comes to forum to ask if anyone else is struggling to load, sees someone beat me to it. 

GetAuth is taking a full minute or timing out.

[GabrielZucchi]

SAME IN ARGENTINA

[Claudia_U]

Same in Venezuela

[Luke_H]

Appsheets is down for us near NYC

[Cool_Jack]

Same in Germany

[JBGreenpaths]

Same in Canada

[FRANBETIS]

lo mismo en españa

[AbrahaMeister]

Same in Chile ☹️

[parmachris]

Same in eastern USA - did eventually load but took about 60 seconds. Occurred across multiple deployed apps, though the associated appsheet database did not experience the issue.

[Neyza]

same in Chile, Any solution? 

[AlexM]

I can't even get into the editor for any of my apps.

[MichaelN]

Slow/unresponsive in Florida also

[Julijarp]

Same for me

[Mlog]

Olá , o mesmo está acontecer em Portugal!

[AlexM]

We are getting errors such as connection timed out or duplicate request in progress

[Jonathan1]

Same for us, all our apps are really slow and got timeout.

[Galante]

Sme in Portugal

[J_jvs]

same in Barcelona

[AlexM]

unable to fetch app definition  / unable to refresh credentials 

[Aleksi]

FYI.. We are aware of this and engineers are working on it. We are experiencing high cache latencies in two regions. This is affecting overall latencies for some users. Sorry about this inconvenience!

[scott192]

Thanks for your response Aleksi! 😃 

[Gustavo_Eduardo]

We really appreciate your response, we look forward to the solution to the problem! Thank you very much again.

[Aleksi]

After a fix, the latencies in the cache return to normal. Alerts seem to be recovering and apps should work again normally. Would you please confirm if you are seeing the same, thanks!

[scott192]

Everything back again in the UK Aleksi!

[Gustavo_Eduardo]

It's working well for me in Argentina, I imagine it's working well for the rest too because the error was global.

[Jonathan1]

Working back for me also. Thank you for this fix.

[Chris_Jeal1]

All good in UK. 👌

[JCsarAS]

all ok in Perú, Thanks.

[Julijarp]

It is working, thanks

[Claudia_U]

All Good in Venezuela, Thanks 

[david_delahoz]

En colombia ya esta trabajando bien

[Aleksi]

Good to hear and thanks for the confirmation.

[Rifad]

There was an open ticket related to latency that I’ve been following up on for the past year. It seems like they’ve finally started working on it. Could this be the same reason something went wrong and this issue happened? If so, that’s good news. Progress, even with occasional issues, is perfectly acceptable.
The above ⬆️ comment is just my assumption 

 

 

[Aleksi]

It sounds it's not related to, unfortunately.

[Rifad]

Thanks for clarification 

[Cool_Jack]

Works in Germany also thank you for the Service!