Announcements
This site is in read only until July 22 as we migrate to a new platform; refer to this community post for more details.

Workflow Emails not working

Hi team,
I am creating a Ticketing System APP for our Business. I have a workflow that sends an Email to the department manager when a new ticket record generates. My workflow emails are not sending, the workflow action is being performed successfully but no emails are being sent.

According to the log the “Result”: “Success” though the email never shows up, when you check the email details in the log I get the message: “Failed to fetch email details. Please try again later” even when you check it 24 hours later.

Is there any way to resolve the issue?

1 2 276
2 REPLIES 2
Top Labels in this Space