SSL not shown up

When I deploy the WordPress website, I chose both http and https, and I installed SSL certificate successfully, but after 48hours, the state of the website still displays unsecure. 

Website needs support: alicesheng.tech

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3 REPLIES 3

Hi Alice,

  • It appears that the SSL certificate installed on your website, alicesheng.tech, has expired. The certificate expired 47 days ago, which is why your website is showing as "unsecure". To resolve this issue, you need to renew your SSL certificate.
  • Additionally, it seems that the common names listed in the certificate do not match the domain name you entered. This mismatch can cause errors when accessing the site in a web browser.

By renewing the SSL certificate and ensuring that the common names match the domain name, your website should display as secure.

If your WordPress website is still displaying as "unsecure" even after installing an SSL certificate and waiting 48 hours, you can check and troubleshoot the following:

Mixed Content:- Even after installing an SSL certificate, the website may still contain elements that are loaded via HTTP rather than HTTPS. This mixed information may lead the browser to display a "not secure" warning. You can use browser developer tools to detect mixed content concerns and adjust URLs to utilize HTTPS.

Correct SSL Installation:- Double-check that your server's SSL certificate is successfully installed. You can use online SSL checker tools to guarantee that the installation is correct.

Force HTTPS:- Ensure that your WordPress site is configured to force HTTPS. You can do this by adding the following code to your WordPress .htaccess file.

RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

Update WordPress Settings:- In your WordPress dashboard, navigate to Settings > General and ensure that both the "WordPress Address (URL)" and "Site Address (URL)" boxes use HTTPS.

Cache:- Clear any cache plugins or services that may be running on your website. Sometimes cached copies of your site are provided over HTTP, resulting in the "unsecure" warning.

Check Browser Cache:- Browsers may cache SSL certificate information. To see whether the problem persists, try accessing your website with a new browser or deleting your current browser's cache.

Check SSL Certificate:- (URL Removed by Staff) and hasn't expired. SSL certificates typically have a validity period, so make sure yours is still active.

By checking and correcting these potential issues, you should be able to remove the "unsecure" notice from your WordPress website. If the problem persists, you may need to contact your web hosting provider or a WordPress developer for additional help.

If SSL isn't appearing, ensure that your website's SSL certificate is correctly installed and configured. Check your server settings, certificate expiration, and ensure that SSL/TLS protocols are enabled. Additionally, verify that your website's URL is set to "https://" and not "http://". If issues persist, contact your hosting provider or IT support for further assistance.