certmetrics login not working

Hello,

Certmetrics login is not working .I appeared for Professional Machine Learning Engineer certification on 10/18/2024 at onsite proctored center and passed the exam with Certmetrics login id GGLE01198126.

This account was supposed to be merged with my another Certmetrics account id which was GGLE01068158.These were never merged correctly and now even after passing the exam today,I'm not able to download the certificate ,badge etc.Please help.

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