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Have questions about Google Workspace? Running into issues with your account?
The Google Workspace team has been on a mission to help you quickly solve your Google Workspace questions with a new series of bite-size videos on a range of topics, including account management and billing, administration, Drive, Sites, Gmail, Calendar, Meet, and more.
We’ve highlighted some of the most popular videos in the series below, with the complete list of videos available here. Also, stay tuned for even more videos coming out later in the year.
Have any suggestions? Please let us know in the comments!
This helps us better understand your needs and provide resources to help meet them.
Transfer files ownership between users
As a Google Workspace administrator, you can change a file’s owner in Google Drive. This video shows you how to do it in just one minute.
Plus, here’s a Help Center article for more information.
Forward incoming messages with address maps
As a Google Workspace administrator, you can use address maps to forward incoming messages to email addresses that are different from the original recipient or destination. An address map is a relationship (or map) between the original recipient of a message and different or additional recipients.
Learn how to forward incoming messages with address maps in this video.
Here’s a Help Center article with more information.
Assign a valid form of payment
Need to add a valid primary method for your Google Workspace account? Depending on your country, you may have different payment methods available. We show you how to check what options are available for you in this video.
For more help, check out this Help Center article.
Restore a user’s Drive data
As a Google Workspace administrator, you can recover deleted items from Google Drive within 25 days after a user empties their trash. After that period, Google purges the data from its systems. Depending on the amount of data that you want to restore, it might take several days for the data to reappear in the user’s account.
See how to restore a user’s Drive data in this video.
Check out this Help Center article for more information.
Upgrade or downgrade your Google Workspace edition
Depending on your individual or business needs, you may want to upgrade or downgrade your Google Workspace edition. Learn how to do it step-by-step in the following two videos.
Map a new URL to a site in new Google Sites
As a Google Workspace administrator, you can map a URL to a site in Google Sites to create a short, easy-to-remember address for your public website. You can create up to 2,000 custom site addresses with your Google Workspace account. Learn how to do it in the video below.
See this Help Center article for more details.
Share or unshare content in Google Drive
In this video, see how to share the files and folders you store in Google Drive with anyone in your organization.
Learn more in this Help Center article.