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How to add a screenshot to community post

Hi,

can anyone tell me how to add a screenshot to a community post. This used to be simple in the old forum.

Now, all I can see is a link where you need a url. I cannot find where I can upload a file from PC.

Am I missing something somewhere?

 

cc @Sarah_Keown 

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8 REPLIES 8

Hi there is an icon for images but it doesn't seem to work. I got an unexpected error. Is this what you are seeing also?

Yes @Lynn, that is the error I am getting

Buen día, después de tantos intentos, interpreto que hay un probema que se tiene que solucionar (al menos en mi conexión). Intento subir una imagen para indicarte donde está el ícono de la cámara de fotos pero me da error al intentar. 

Técnicamente se inicia un post, luego se hace una captura de lo que quieres, la guardas en paint en un lugar donde quieras. Luego desde el post tocas el ícono de la cámara de foto, y te da la opción de elegir el archivo. Una vez que lo eliges y se carga, debes dar click en "done"

Does anyone know if support will pick up this bug from here or does it need to be reported to them? Is there someone in support that can be tagged from here who deals with the community?

@AndrewB  may be able to help ?

Hi Martina, apologies for this issue. We are investigating this now and I'll update this post as soon as its fixed. @Michelle FYI

This should be fixed now @Martina_Hawkins. Let us know if you are still having issues. 

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 All good now 👍Thanks