The production environment is loaded from a snapshot of the dev environment so they should be identical. Is there anything configuration wise that might not have come over in the snapshot that I can look into so I can try and get this resolved?
The dev environment is composer 2.0.11 and the prod is 2.0.25, the dag code is absolutely identical between the two environments so it should not be the issue.
Are you receiving the same error message constantly or sporadically? Do you see any log entries that could give out more information about the issue?