Firebase account problems

[etmfabricio23]

Hello, good morning, I need help because when it comes to configuring my default bucket in Firebase, it lets me do all the normal steps but then I get an unknown error message, and that's why it doesn't let me continue progressing to be able to do the work I have, I try to put another Google account and it doesn't leave me alone, I get a message that I can't update my Billing account and it tells me to go to my Google cloud to see the problem, but I check it and I don't get any, no I know what I could do in this case and if you could help me, thank you

     

[mcbsalceda]

Hi @etmfabricio23,

Welcome to Google Cloud Community!

One of the possible reasons for this error could be related to your payment method. Make sure it supports automatic recurring payments and doesn’t need two-factor authentication for online transactions. If you're in India, the error could be due to problems with the 3D Secure verification service. You can also check this documentation for more info.

If you're still stuck, you can reach out to Cloud Billing Support (even if you’re not a billing admin) or fill out the GCP Account Suspension Inquiry form. 

Was this helpful? If so, please accept this answer as “Solution”. If you need additional assistance, reply here within 2 business days and I’ll be happy to help.