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Request for Invoice Cancellation - Unintentional Configuration

Posted on 05-19-2024 06:27 AM
DiogoCoelho
Bronze 2
Bronze 2
Reply posted on --/--/---- --:-- AM

Hello,

I am writing to request your assistance regarding the Google Cloud Billing Account ID 018CF6-E01065-26AF1F. Recently, I noticed that there was an unintentional configuration which resulted in unexpected charges on this account.

I would like to emphasize that this situation was not intentional. I am committed to adjusting any necessary settings to prevent similar issues in the future.

I have been trying to use the billing support but keep encountering an error. Therefore, I kindly ask that you consider canceling the invoice related to these charges. Any guidance or additional assistance you can provide would be greatly appreciated.

Thank you in advance for your understanding and help.

Best,

Diogo Coelho

2 1 105
1 REPLY 1

Posted on --/--/---- --:-- AM
DamianS
Gold 2
Gold 2
Reply posted on --/--/---- --:-- AM

Hello @DiogoCoelho  ,Welcome on Google Cloud Community.

First point: Never provide you Billing Account ID at public community 😉 
Second point: If you have problem with billing, please contact with Billing Support : https://cloud.google.com/support/billing#contact-billing-support

--
cheers,
DamianS
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