Support Account Administrator - Can't assign role

[EamoS]

Hi

I am trying to purchase the standard support package, and I receive this prompt:

An Organization resource

Selected organization: sivnafinance.com.

Support Account Administrator

Please contact your Organization Admin.

You must be assigned Support > Support Account Administrator for the organization in IAM to continue.

Firstly, I have confirmed I am the orgnaisation adminsitrator for the organisation. However, when I try to assign the Support Account Administrator  role in IAM, I can't see this option

Nor can I see it when in the list of roles when I click in the grant access.  

However I can see it when I click manage roles, but I can't tell how to assign this role? 

Any help would be greatly appreciated!
Thanks

[lawrencenelson]

Hi @EamoS,

Welcome to the Google Cloud Community!

To purchase the Standard Support package, you may follow the steps provided in this Stack Overflow thread. This method involves assigning the role through the Cloud Shell.

I hope this answers your question. Thank you. 😃