Get hands-on experience with 20+ free Google Cloud products and $300 in free credit for new customers.

Your billing account has been suspended. Take the requested actions on your account.

Hi,

the billing account for our project had been suspended as Google required extra documentation regarding our payment method. After the document were sent, when my issue resolved.

But when we go the the console, we're stuck on the "request an appeal" page, while clicking on "verifiy payment" doesn't lead anywhere, and our billing account is still closed. Is there a way to solve this? Did this happen to anyone else?

2 1 576
1 REPLY 1

Hello ,Welcome on Google Cloud Community.

Regarding billing stuff, please reach out Google Billing Support: https://cloud.google.com/support/billing

Documentation about violations: https://support.google.com/cloud/answer/7002354?hl=en#zippy=%2Cmy-project-has-received-a-warning-or-...

IssueTracker site if your problem still exists: https://issuetracker.google.com/issues/new

--
cheers,
DamianS
LinkedIn medium.com Cloudskillsboost

Top Labels in this Space
Top Solution Authors