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Our second annual Google Cloud Customer Awards celebrate organizations around the world that adapt to the demands of today and tomorrow—turning innovative ideas into exciting realities.
This month we’re shining the spotlight on award winners using smart analytics to better serve the needs of their organization and their customers. Get a glimpse into their inspiring stories below and see the full stories here!
TELUS is transforming the customer service model by using Contact Center AI Insights, Dialogflow, and BigQuery to capture sentiment, highlights, and call intent accurately. TELUS is now able to meet their customers exactly where they are and improve the overall customer experience.
“We have some of the largest datasets in the world. By strengthening our approach to management through cloud, we can enable our world-class data analytics professionals to unlock the value of information to devise more effective strategies to serve customers.” Monty Hamilton, Chief Digital Officer, TELUS
Compass IoT works with local governments in Australia to improve the safety of their roads. With the computing and data processing power of Pub/Sub, BigQuery, Google Kubernetes Engine, and Cloud Run, Compass IoT is able to process 1.5M+ datasets daily from vehicles to provide states, territories, and the federal government with actionable insights on road conditions and safety.
Crux helps organization unlock insights and real value from data. After growing tenfold in two years, Crux looked to BigQuery to delivery faster load times, live data ingestion and streaming options, and cross-region replication without any additional costs to make global hosting of datasets a powerful value add for Crux customers.
We want to recognize your organization for its innovation and transformation with Google Cloud! Learn more about how to get started in the Customer Awards Guide and the Partner Awards Guide.
