Get hands-on experience with 20+ free Google Cloud products and $300 in free credit for new customers.

Google Cloud

We're having trouble with the data export functionality. Typically, our data export takes about 10 minutes to complete. However, since yesterday, export goods have been continuously uploaded without being completed. Can anyone help me how to solve this problem?Screenshot 2024-11-08 121934.png

0 1 93
1 REPLY 1

Hi @Tobi189,

Welcome to Google Cloud Community! 

It looks like your data export is getting canceled consistently at 177.18 MB, which could be due to an invalid character or some kind of data format issue. I’d recommend checking the logs to see if there are any error messages or exceptions around the time the export is being canceled. This will help identify whether it’s an invalid character, data corruption, or something like a schema mismatch causing the problem.

To dig deeper, you can go to the Logs Explorer in the Google Cloud Console. From there, you can filter for logs related to the specific export service you're using (like BigQuery, Cloud Storage, etc.). That should give you more details on what's going wrong with the export process.

If the issue persists and you can't find the cause, you might want to contact Google Cloud Support. They can help troubleshoot the problem further. Just keep in mind that there's no definite turnaround time for support responses, so it’s important to provide as many details as possible (like logs, error messages, and export configuration) when you reach out. This way, once they take on your case, they’ll be able to offer a quicker resolution.

Hope this helps!