Lost Google Cloud Organization Admin Access – Cannot Submit Support Request

[SkiingPickle]

I am the owner of the Google Cloud Organization "coinnect.us" (Org ID: 1029453520235). I lost my Organization Admin access and cannot manage IAM settings, upgrade my support plan, or request help online.

• My account (PII Removed by Staff) is listed as a Project Owner, but I am locked out of the Organization Admin role.
• The Google Cloud Support Center will not let me submit a request because I am on the free-tier plan.
• When I try to use the IAM Policy Troubleshooter, I get a PERMISSION_DENIED error.
• I need help restoring Organization Admin access to my account.

[jamespatrickm]

Hi @SkiingPickle,

Welcome to Google Cloud Community!

It appears that a more thorough investigation of your project is necessary. I highly recommend that you reach out to our 1:1 support as they are best equipped to resolve account issues. Please see our Cloud Customer Care documentation.

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