I have sent my app verification (2 months ago) didn't receive any update

[msights-nsilva]

Hi there.

I sent my app verification 2 months ago, and I didn't receive any update or any email.

The Developer console say that I should receive an email during the first week, I sent the verification request 2 months ago, and I haven't received any email or update.

Is there something I can do to get an update? The verification status is still: Verification in progress

The app name is: msights-ga-reporting

Thank you in advance!

[lawrencenelson]

Hi @msights-nsilva,

Welcome to the Google Cloud Community!

Kindly double-check your inbox folders, particularly the spam folder, and look for an email with text 'OAuth Verification Request.' The OAuth team may require additional steps to be taken, such as providing a YouTube video demonstrating the app's use of sensitive scopes.

You can contact Google Cloud Support to further look into your case, as they can create a ticket to the OAuth team to check your project directly. Thank you!

[msights-nsilva]

Hi @lawrencenelson ,

Thank you for your help on this. I have double checked on my inbox and spam, and I didn't get the OAuth Verification Request email, this is the second time I do this process, and the first time I did it, I recived the email.

Where can I get support from the Google Cloud Support team?, Thank you in advance!

[lawrencenelson]

Hi @msights-nsilva,

You may view more information here - Google Cloud Customer Care.

Thank you.