Re: Looker API not found error

vyas1001 · 01-09-2023 02:36 AM

Hi All,

I have been trying to connect to my company looker API through Python.

I have declared the environment variables and the init part is working fine. Any help is appreciated.

But when I want to access a dashboard with an id it shows this error

SDKError: <!DOCTYPE html>
<html>
<head>
<title>Looker Not Found (404)</title>
<link href='https://fonts.googleapis.com/css?family=Open+Sans:400,600' rel='stylesheet' type='text/css'>

<h1>Looker is unavailable.</h1>

<h2>If you typed in a URL, double-check the spelling.</h2>
<h2>This may also be due to a temporary condition such as an outage, <a href="https://docs.looker.com/relnotes/hosted-maintenance-hours">scheduled maintenance</a> or upgrade.</h2>
<br>
<h3>
If this message persists or you have any concerns, <br> contact us from
<a href="https://help.looker.com">help.looker.com</a> and we'll respond promptly.
</h3>

</div>

</body>
</html>

Joep11

I have the exact same problem. Did you find a solution?

vbakayev_dpg

I've had a python code with this call to looker_sdk which was running just fine.
It is failing now with the same 'Looker not found (404): Looker is unavailable.' error, and I also could not find anything that could give me the answer what is wrong. I'll update this thread if I would find the cause.

Joep11

What seems to work for me is updating the Looker API Version from 3.1 to 4.0 in my configuration settings.

I made a workaround so I'm not using it anymore but this seems to work.

Nev

I have a similar issue. Mine is getting a user's scheduled plans.

Here are minimal steps to reproduce.

> conda create -yqn temp python=3.10 
> conda activate temp # For the env.
> pip install looker_sdk # pip to ensure the latest from pypi, not something different from Conda.
> export LOOKERSDK_CLIENT_ID=<id>
> export LOOKERSDK_CLIENT_SECRET=<secret>
> python
>>> import looker_sdk
>>> plans = looker_sdk.init40().all_scheduled_plans(user_id=125)
Traceback (most recent call last):
File "<stdin>", line 1, in <module>
File "/home/nevd/miniconda3/envs/lookersftp/lib/python3.10/site-packages/looker_sdk/sdk/api40/methods.py", line 10612, in all_scheduled_plans
self.get(
File "/home/nevd/miniconda3/envs/lookersftp/lib/python3.10/site-packages/looker_sdk/rtl/api_methods.py", line 141, in get
response = self.transport.request(
File "/home/nevd/miniconda3/envs/lookersftp/lib/python3.10/site-packages/looker_sdk/rtl/requests_transport.py", line 66, in request
headers.update(authenticator(transport_options or {}))
File "/home/nevd/miniconda3/envs/lookersftp/lib/python3.10/site-packages/looker_sdk/rtl/auth_session.py", line 100, in authenticate
token = self._get_token(transport_options)
File "/home/nevd/miniconda3/envs/lookersftp/lib/python3.10/site-packages/looker_sdk/rtl/auth_session.py", line 87, in _get_token
self._login(transport_options)
File "/home/nevd/miniconda3/envs/lookersftp/lib/python3.10/site-packages/looker_sdk/rtl/auth_session.py", line 148, in _login
response = self._ok(
File "/home/nevd/miniconda3/envs/lookersftp/lib/python3.10/site-packages/looker_sdk/rtl/auth_session.py", line 240, in _ok
raise error.SDKError(response.value.decode(encoding="utf-8"))
looker_sdk.error.SDKError: <!DOCTYPE html>
<html>
<head>
<title>Looker Not Found (404)</title>

Nev

I've sent their support screenshots showing it working in the Looker API Explorer, not working in using the SDK, and showing that it fails with HTML instead of a JSON response regardless of whether the user exists, and particularly, that instead of returning 404 and a JSON response when the user it not found, for a non-existent user it completes with an 200 and an empty response (no plans), that is, it doesn't do what the API doco says it should when it is working.

lucas_rosa_dotz

Having the same issue. Even when using the API Explorer inside Looker the same 404 error happens. Must be something new as I was using the API successfully a few weeks before.