Cannot login to Google Cloud / API

[purelocal]

For the first time in 11 years our monthly invoice is above $0.

(For minimal geolocation for search bar).

I try to login to the Google account but the phone number is from years ago and not accessible.

I cannot do a simple password reset via email.

Therefore I cannot login to the account. What do I do?

Are we supposed to just close the account and re-open another one because Google have locked us out after sending us invoices? Absolutely ridiculous.

Domain : <URL Removed by Staff>

[francislouie]

Hi purelocal,

Welcome to Google Cloud Community!

Here are some troubleshooting that might help you to recover your Google Account:

• Go to the Google Account Recovery Page: Go to: https://accounts.google.com/recovery/
• Try “Forgot Password” and Try “another way”
• Answer Security Questions (If Offered)
• Provide the recovery email address(if applicable)

If you’re using Google Cloud service, feel free to reach out to our Google Billing support. Alternatively, if you’re using Google Workspace, you may submit a ticket to Google Workspace billing support for further assistance. 

Was this helpful? If so, please accept this answer as “Solution”. If you need additional assistance, reply here within 2 business days and I’ll be happy to help.