GCP Cloud Monitoring Alerts Notification Integration With BMC TrueSight

[singh_raj08]

Hello,

Our production support team is currently using BMC true Sight as an alerting solution. We are slowly migrating Logging and Monitoring solutions to GCP Operations suite.

We have a requirement to send Monitoring Alerts (Infra + Application) from Cloud Monitoring to BMC TrueSight.

Please share some references/inputs if anyone has come across similar integration.

Thanks

[singh_raj08]

Please help out if there are any references.

[lawrencenelson]

Hi @singh_raj08,

Welcome to the Google Cloud Community!

I cannot find relevant documents on how to 'properly' achieve this, but you can try this workaround:

1. Start by creating a Cloud Pub/Sub topic in Google Cloud Platform (GCP) to serve as the destination for your logs in Cloud Monitoring.

2. Next, configure a log sink in the Google Cloud Logging service to export desired logs to this Pub/Sub topic, specifying the relevant filters to capture only the logs you need.

3. Following the setup of your logs export, develop a Google Cloud Function triggered by new messages in the Pub/Sub topic. This function should be designed to parse the incoming log data and format it appropriately for BMC Patrol. Depending on BMC Patrol's capabilities, you might send this data via an API call, SNMP traps, or another suitable integration method, ensuring that the Cloud Function securely communicates with BMC Patrol, considering any network configurations and authentication mechanisms required for a successful integration.

4. Integrate BMC Patrol with BMC TrueSight.

You can check this documentation - What is PATROL for Google Cloud Platform?

I hope this helps. Thank you.