Google Monitoring is not showing Google storage transfer error count when there is an error

[Helpneeded]

I have a google storage transfer service that i have failed on purpose. When i click the monitoring section on the side and add the widget for error count is says there are no errors. The issue is when i look at the data transfer page there are clearly transfer jobs that have failed but monitoring is not showing the error count.
Could someone help me please 😄 

[lawrencenelson]

Hi @Helpneeded,

Welcome to the Google Cloud Community!

I understand that you are having trouble viewing the error count for your transfer jobs. To help you troubleshoot this issue, here are a few things to check:

1. Make sure that you have the Monitoring Viewer (roles.monitoring.viewer ) role, or equivalent permissions, to view metrics in Cloud Monitoring [1]. You can check your permissions by going to the IAM & Admin page in the Google Cloud Console.
2. Verify that you have configured the widget for the error count properly. To do this, open the widget and click the Edit button. Then, make sure that the Metric field is set to error_count and the Resource field is set to the name of your transfer job [2].
3. Try viewing the metrics in Cloud Monitoring instead. You may follow the guide in this document.

If you have checked all of the above and you are still unable to view the error count, please contact Google Cloud Support for further assistance.

I hope this information is helpful. Please let me know if you have any other questions.

[1]. https://cloud.google.com/storage-transfer/docs/monitor-transfer-jobs#required_iam_role
[2]. https://cloud.google.com/storage-transfer/docs/monitor-transfer-jobs#metric_details

[sbaldwa]

I'm facing the same exact issue. Has this been resolved? 
I purposefully failed the ST job by removing the legacyBucketWriter role from the destination bucket. 
I can see that the job failed in the "Operations" tab but the metric has not been updated for more than an hour. Note that other metrics are updating as expected