Hello All,
Currently iam setting up alert policy by using log based metric in GCP. it triggers incident and waiting to acknowledge incident before it sends another alert. i wanted to send alerts for every 15 min or 5 min without looking for acknowledging incident. Shall some one help me to set up repeated alert.
Regards
VChava
Solved! Go to Solution.
Hello @vchava , the alerting policy raises alerts (and opens an incident) when a certain condition is met. The conditions can be re-verified using re-test strategy. However, alerts are created once per incident. Because alerts are stateful, creating multiple alerts for the same incidents is not possible. Are you looking for re-sending a notification about the alert? I cannot advise without looking into details of the user journey. If your user journey distinguish between an incident that continues for 5 min and an incident that continues for 15 min, you can create two different alert policies. Unfortunately, at this moment, it is not possible to automate relations between different incidents. Meaning, an operator will have to deal with two incidents and to determine that they are related. You can simplify the task by defining a verbose naming convention.
Hello @vchava , the alerting policy raises alerts (and opens an incident) when a certain condition is met. The conditions can be re-verified using re-test strategy. However, alerts are created once per incident. Because alerts are stateful, creating multiple alerts for the same incidents is not possible. Are you looking for re-sending a notification about the alert? I cannot advise without looking into details of the user journey. If your user journey distinguish between an incident that continues for 5 min and an incident that continues for 15 min, you can create two different alert policies. Unfortunately, at this moment, it is not possible to automate relations between different incidents. Meaning, an operator will have to deal with two incidents and to determine that they are related. You can simplify the task by defining a verbose naming convention.