Get hands-on experience with 20+ free Google Cloud products and $300 in free credit for new customers.

GCDS not working without a GUI

Hello,

I installed the latest version of GCDS on my ubuntu 20.x desktop and via GUI, the authorization worked correctly.

I tested via update-config -Oauth domain -c xml file script, and the error in the attached image occurs.

EliasP_0-1661871107244.png

Any ideas?

Solved Solved
0 3 527
1 ACCEPTED SOLUTION

Hello, EliasP,

 

Thanks for contacting us.

 

Regarding the issue that you are facing with GCDS, I would like to mention that this  product is being handled by the Workspace support team, so my advice here is to file a case with them, as they will be able to assist you further with your issue. You could check any of the options, to be in contact with them.

 

I would like to emphasize that during this process Workspace is another area of Google, and it is beyond GCP’s scope of support. 



Best regards

Erick

View solution in original post

3 REPLIES 3

Hello, EliasP,

 

Thanks for contacting us.

 

Regarding the issue that you are facing with GCDS, I would like to mention that this  product is being handled by the Workspace support team, so my advice here is to file a case with them, as they will be able to assist you further with your issue. You could check any of the options, to be in contact with them.

 

I would like to emphasize that during this process Workspace is another area of Google, and it is beyond GCP’s scope of support. 



Best regards

Erick

Hello emelgoza, thanks for the answer!!

I have talked twice with workspace technicians and they told me that GCDS is a question for the google cloud.
They don't even know that this service is part of their support.
Thank you!

Hello EliasP

Please take a look here and here to validate Google Cloud Directory Sync (GCDS) is a Workspace product. At the bottom of the first document you will find 2 links, 1 for creating a Workspace support case and another one to visit their community (just like this one).

If you are a Google Workspace Admin you can directly create the support case from the Admin Console or visit their forum here. Sample GCDS question as evidence here.